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Gartner® report: Predicts 2024: Supply chain technology

December 7, 2023

Unlocking the future of supply chain technology

Major disruptions have put immense pressure on supply chains over recent years. To respond, supply chain leaders have been turning to technology to make their planning more efficient and effective. The latest Gartner report is a key resource for companies to navigate this evolving landscape.


Gartner research – Supply chain predictions for 2023: The triple squeeze requires manufacturing CIOs to gain visibility by 2026

Technology: a game changer

With today's challenges, technology plays a pivotal role in gaining a competitive advantage. Successful supply chain leaders know how significant investing in technology is in improving efficiency, decision-making, and overall resilience. The report will guide you through a greater understanding of the risks and opportunities the future holds.


Five strategic planning assumptions about the next four years

  • By 2028, there will be more smart robots than frontline workers in manufacturing, retail, and logistics due to labor shortages.
  • By 2028, 25% of supply chain KPI reporting will be powered by GenAI models.
  • By 2028, 40% of the larger warehouse operations will have deployed employee engagement tools to motivate their workforce.
  • By 2027, 80% of manufacturing operations management solutions will be cloud-native and edge-driven, closing the IT/OT convergence gap.
  • By 2026, 15% of supply chain software offerings will actualize software bills of materials (SBOMs) to thwart cyberattacks.

For supply chain leaders to stay ahead of the curve, prompt action is crucial.




This report isn't valid anymore. Read the "2024 Gartner Magic Quadrant for Supply Chain Planning Solutions" report.

Blog post

Gartner logoGartner, Predicts 2024: Supply Chain Technology, Dwight Klappich, Rick Franzosa, Carly West, Simon Tunstall, Brian Schultz, Jose Reyes, published October 26, 2023.

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