Innovation
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A tailored solution
Customer-focused innovation
Turning customer-specific challenges into standard solutions
In every case we solve, we look for generic improvements which have the potential to benefit our current and future customers. That’s how our powerful solvers, our holistic planning model and solid architecture came into being.
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Customer-centric road map
Welcoming customers on the journey to innovation
We collaborate with our customers for continuous improvement. Listening carefully to their feedback. Developing dedicated pilot projects and co-development tracks. Building a joint road map to shape our future offering.
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Customer-oriented ideation
Spreading the word, the passion and the spirit
We are passionate about what we do and what we know. Our enthusiasm encourages us to inspire our users, the global supply chain planning community and the next generation of supply chain planning professionals.
Find out moreCustomer-focused innovation
The art of turning client-specific challenges into standard solutions
Building a smart solution
What makes our software so intelligent? A smart generic concept making it universally applicable. Smart logic allowing big problems to be split into smaller components. And smart solvers that crack complexity to deliver optimal results.
Building a holistic solution
How do we design a solution that covers it all? By building a generic data model that captures every supply chain planning challenge. By applying an integrated planning concept that tackles every function in one go. And by offering our unique off-the-shelf industry solutions.
Building a connected solution
How do we ensure seamless integration? We build standards based on a solid data model. Ensuring connectivity with multi-ERP and other business systems. And with the aid of our acclaimed and certified SAP integration.
Customer-centric road map development
The art of welcoming customers on the journey to innovation
Collaborating for continuous improvement
Ongoing feedback loops tap improvement potential at source. We capture and encourage customer feedback during project implementation, through regular health checks, and as a vital part of our customer value management program.
Developing joint pilots and co-developments
Specific requests from our key customers lead to advances in areas such as the integration of new planning concepts, functionalities and collaboration. Knowing what customers need is a powerful trigger for meaningful innovation.
Building a joint road map
Working with customers, we shape our future offering. Key customer programs, user groups, industry councils and round tables are perfect platforms to discuss functionality, and share wish lists and dreams.
'People don’t like to waste time. So, when we meet with our customers, every second counts. We focus on what keeps them awake at night. We talk about possibilities and opportunities, investigate which challenges and trends merit our attention. That’s how we co-create the future. Together, as a team. Not just through our industry platforms and innovation councils. But also as part of daily interaction wherever our customers are.’
Aditya Karnik - Senior Solution Architect
Customer-oriented ideation
The art of spreading the word, the passion and the spirit
Inspiring our users
We love to share ideas, insights and solutions with our customers and strategic partners. Enthusing customers in day-to-day business, getting our heads together in expert groups, user groups, webinars and at customer summits.
Inspiring the global SCP community
Inspired by our vision, we appear as inspirational speakers at congresses, summits, symposia and colloquia. We proudly take part in keynote presentations for industry associations and encourage dialogue with specialist journalists.
Inspiring future generations
It’s a privilege to share our knowledge with rising talent. Our guest lectures and teaching chairs reach graduates all over the globe. We proudly coach thesis students. And we willingly share know-how with expert associations and academic research groups.
‘We like to pass on what we know and light the passion for supply chain planning in new generations of future experts. That’s why we gladly invest our time, energy and know-how working with academic graduates. We coach students with their Master’s or PhD theses, as sparring partner, mentor, or as a field-based source injecting business reality into their academic world.’
Kris Dockx - Senior Product Manager