Q&A with Philip Vervloesem, SVP OMP USA for Supply Chain Management Review.
Is it realistic to fully robotize supply chain planning?
"The level of automation in supply chain planning has tremendously increased and I strongly believe that it will continue to do so, both on the demand and supply side. AI technology is used to achieve this. However, a human touch is still essential
. You need to automate the regular routine tasks
and provide planners with strong analytics so that they can optimize a closed-loop plan. AI also helps to ensure that all planning levels
—from the strategic to the operational—are synchronized
, carefully balancing the priorities and concerns of all stakeholders, including business, finance and commercial. At OMP, we call that the Unison PlanningTM
How do your customers benefit from AI in managing their global value streams?
"AI is used to achieve vertical and horizontal integration
of the supply chain network and full visibility
of the global value streams. This takes people out of their silo-based thinking, for example, by showing the locations of the inventory they need. AI allows you to anticipate, sense demand, limit disruptions and maximize value
to outsmart the competition. It allows you to see what demand you should cut or push to maximize your profit. This also proves tremendously useful in dealing with major events such as the COVID-19 crisis
. There’s an important UX component in this. Unison Planning is not only smart, it deploys AI in such a way that it’s easy for stakeholders to present the outcomes. That’s because they want to show executives which scenario will give the best market share, profit or growth."