Role-based training

Expert programs for expert skills

Role-based training programs, including‘day-in-the-life scenarios, certification and standard refresher courses allow quick onboarding and high motivation. Using a blended learning approach with interactive classroom sessions, e-learning and webinars.

Business-focused training

Tailor training to your needs

Turn to us for customer-specific training programs anchored in your business environment, scope and data, for phase-in training, personalized refresher courses and for assistance in learning center set-up, and the design of day-in-the-life scenarios and certification systems.

Business-focused documentation

Documentation tailored to your planning environment

On request, we provide top-down end user documentation explaining the end-to-end planning cycle from your planner's perspective, illustrated with clear flow charts and decision trees.

Shoulder to shoulder coaching

Shoulder to shoulder builds planner engagement from project start, boosts planner skills, encourages learning from data generated by the planning application and fully unlocks the solution's potential and functionalities.

Go live and hypercare coaching

Go live and hypercare coaching before and after go live builds planner confidence and know-how and guarantees optimal tool and process adaption.

Realignment coaching

Realignment coaching triggered by periodic health checks, business or team changes ensures continuity in optimal tool usage, onboards new planners quickly and keeps the planning application aligned with evolving business reality.

Coaching for solution testing and validation

Helping you test like a professional

• Assisting customers to develop a test approach and test plan, bringing together a test organization and balancing testing efforts
• Support with the translation of business case targets and user requirements into smaller testable units and detailed test scripts
• Driving on-site testing workshops during all implementation phases

Coaching for business process refinement

Translating business strategy and rules into daily practice

• Providing input on how to apply the agreed business rules to day-to-day planning activities
• Detailing the end-to-end planning cycle and planning workflow from a planner’s perspective
• Translating the agreed planning cycle and workflow into clear and actionable planning instructions on how to use the tool

Coaching for data quality

Increase data quality for high-quality planning solutions

• Helping customers to deliver the right data, with a focus on completeness, accuracy and consistency
• Supporting customers to maintain input data quality at a high level by means of the right views, tools and insights
• Coaching customers on how to use, interpret and learn from data generated by the planning application