“The training gave us quite some insights, mostly into the functionalities. We were positively surprised. In fact, what we discovered exceeded our expectations. The training made us realize that the functionalities offer greater potential than we had imagined.”
Mauricio Molina, Supply Chain Manager at Villares Metals
“We learned so much about the solution. We built know-how and now have the process insight to leverage capabilities and increase our performance indicators. You need that in combination with the IT solution at the basis.”
“In projects with challenging timelines, it is tempting to reduce the need for training by cutting a couple of days or weeks. But that will just hit you at a later stage. Our key learning from 3 go-lives is that's is simply important to invest in training. We invested a lot in it. That is a really, really good investment. If we could do it again, I would invest even more in training.”
“We had a very good global analysis training today by Sofie with support from Natalya. I’m really impressed by the consistent capability that we continue to see with all those that we interact with from OMP.”
William Grant
“We got a lot of education that we're doing upfront. We teach our people why we need to do something and what the best practices are. When we train them, we show them how we can deliver that with OMP's solution. When you are able to do that, the whole journey gets easier.”
Training and documentation
Learn and document what you need, the way it suits you best
Role-based training
Expert programs for expert skills
Role-based training programs, including ‘day-in-the-life' scenarios, certification and standard refreshment courses enable quick onboarding and high motivation. Blended learning approach with classroom sessions, e-learning and webinars.
Business-focused training
Tailor training to your needs
Customer-specific training programs tailored to your business environment, for phase-in training, personalized refreshment courses and assistance in learning center set-up, ‘day-in-the-life’ scenario design and certification systems.
Business-focused documentation
Tailoring documentation to your planning environment
Top-down end user documentation at your request, explaining the end-to-end planning cycle from your planners’ perspective, illustrated with clear flow charts and decision trees.
Planner empowerment
Boost planner insight, adoption, motivation and efficiency
Shoulder to shoulder coaching
Knowledge transfer on eye level
Build planner engagement from project start, boost planner skills, and encourage learning from data generated by the planning application to fully unlock the solution's potential and functionalities.
Go live and hypercare coaching
At your side when it matters most
Coaching before and after go live builds planner confidence and know-how and guarantees optimal tool and process adoption.
Realignment coaching
Stay in shape over time
Coaching triggered by periodic health checks, business or team changes, ensures continuity in optimal tool usage, onboards new planners quickly and keeps the planning application aligned with evolving business realities.
Key user coaching
Expert help to boost your know-how in specialized fields
Solution testing and validation
Helping you test like a professional
Test like a professional. We’ll coach you during the development of your test approach and plans, the translation of business case targets and user requirements into testable units and test scripts, and onsite testing workshops.
Business process refinement
From strategy to operations
Translate business strategy and rules into daily practice. We provide input on how to apply business rules to day-to-day planning activities, detail the end-to-end planning cycle and planning workflow from a planner’s perspective.
Data quality
Increase data quality for high-quality planning solutions
Learn to deliver the right data with an eye for completeness, accuracy and consistency, keep input data quality high and get the most out of the data generated by the planning application.
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