Bank holidays Americas

Customers based in the Americas are served by the US help desk. The US help desk operates from Monday to Friday from 08h00 EST till 17h00 EST with a contingency service on US-only holidays.

Bank Holiday	2024
New Year's Day	Mon 01-01-24 no service
Martin Luther King's Day	Mon 15-01-24 limited service
Memorial Day	Mon 27-05-24 limited service
Juneteenth	Wed 19-06-24  limited service
Independence Day	Thu 04-07-24 no service
Labor Day	Mon 02-09-24 limited service
Thanksgiving Day	Thu 28-11-24 limited service
Thanksgiving Friday	Fri 29-11-24 limited service
Christmas	Wed 25-12-24 no service

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only