Bank holidays Americas
Customers based in the Americas are served by the US help desk. The US help desk operates from Monday to Friday from 08h00 EST till 17h00 EST with a contingency service on US-only holidays.| Bank holiday | 2025 |
|---|---|
| Thanksgiving Day | Thu 27-11-25 Limited service |
| Thanksgiving Friday | Fri 28-11-25 Limited service |
| Christmas | Thu 25-12-25 No service |
| Bank holiday | 2026 |
|---|---|
| New Year's Day | Thu 01-01-26 No service |
| Martin Luther King's Day | Mon 19-01-26 Limited service |
| Memorial Day | Mon 25-05-26 Limited service |
| Juneteenth | Fri 19-06-26 Limited service |
| Independence Day | Fri 03-07-26 Limited service |
| Independence Day | Sat 04-07-26 No service |
| Labor Day | Mon 07-09-26 Limited service |
| Thanksgiving Day | Thu 26-11-26 Limited service |
| Thanksgiving Friday | Fri 27-11-26 Limited service |
| Christmas | Fri 25-12-26 No service |
Limited means:
Between 9AM and 5PM, only for critical defects:
- Major errors which concern a critical functionality of the software.
- Errors which prevent the software from operational functioning.
English spoken only