Bank holidays Americas

Customers based in the Americas are served by the US Support desk. The US Support desk operates from Monday to Friday from 08h00 EST till 17h00 EST with a contingency service on US-only holidays.
Bank Holiday 2020
New Year's Day Wed 01-01-20
no service
Presidents' Day Mon 17-02-20
limited service
Good Friday Fri 10-04-20
limited service
Memorial Day Mon 25-05-20
limited service
Independence Day Fri 03-07-20
limited service
Independence Day Sat 04-07-20
no service
Labor Day Mon 07-09-20
limited service
Thanksgiving Day Thu 26-11-20
limited service
Thanksgiving Friday Fri 27-11-20
limited service
Christmas Fri 25-12-20
no service

 

Limited means:

Between 9AM and 5PM, only for critical defects:

English spoken only