Bank holidays Americas
Customers based in the Americas are served by the US help desk. The US help desk operates from Monday to Friday from 08h00 EST till 17h00 EST with a contingency service on US-only holidays.| Bank Holiday | 2025 |
|---|---|
| New Year's Day | Wed 01-01-25 No service |
| Martin Luther King's Day | Mon 20-01-25 Limited service |
| Memorial Day | Mon 26-05-25 Limited service |
| Juneteenth | Thu 19-06-25 Limited service |
| Independence Day | Fri 04-07-25 No service |
| Labor Day | Mon 01-09-25 Limited service |
| Thanksgiving Day | Thu 27-11-25 Limited service |
| Thanksgiving Friday | Fri 28-11-25 Limited service |
| Christmas | Thu 25-12-25 No service |
Limited means:
Between 9AM and 5PM, only for critical defects:
- Major errors which concern a critical functionality of the software.
- Errors which prevent the software from operational functioning.
English spoken only