OMP Certification Program
Welcome to the OMP Certification Program. Join a network of certified partners and customers and build recognized expertise in Unison Planning™. Gain experience and strengthen your role in delivering and supporting Unison Planning™ solutions.
General information
Why?
At OMP, quality is the key driver of our success. The OMP Certification Program provides a structured approach to Unison Planning™ training, with clearly defined curriculums aligned to specific areas of expertise. By completing the defined trainings, developing and applying Unison Planning™ skills, and passing the required assessments, participants receive an OMP certificate confirming their readiness to take on an active role within a Customer Center of Excellence (CoE) or contribute to Unison Planning™ projects as an OMP alliance consultant. The program is designed around three core aspects: scalability, quality assurance, and ownership. This ensures that our high standards are maintained across all customer projects.
Representatives of the Alliance Partners and Customer CoEs are eligible to apply for these certificates.
Who?
Your OMP contact is your primary point of contact for all questions related to the OMP Certification Program. For OMP customers, this is typically your Project or Account Manager. If you are an alliance partner representative, this is the OMP Alliance Manager.
The training manager within your organization is your starting point for the certification journey. This person can help determine your eligibility for the program and initiate the required steps to get started. The training manager can coordinate with the OMP contact to identify the most suitable certification path and align on next steps.
What?
The OMP Certification Program is structured around certification levels that combine three components: badges, pins, and experience levels.
- Badges differentiate according to roles of involvement in OMP projects.
- Pins specify expertise in functional areas or integration.
- Experience levels reflect the depth of expertise, from foundational knowledge to several years of hands-on Unison Planning™ experience. The levels are: Basic, Stage 1, Stage 2, and Stage 3.
A certification path progresses through several stages:
Each certification (badge–pin combination) is valid for three years from the date of award.
You will receive an automatic reminder to renew or upgrade your certification when it is about to expire.
Training program
For the Basic and Stage 1 levels of the certification program, a dedicated training path is available. The program is updated regularly to reflect evolving requirements and enhancements.
Certification types
The OMP Certification Program offers four certification paths.
Configuration
For experts participating in Unison Planning™ configurations, such as product owners, solution architects, and consultants responsible for solution design, validation, and configuration.User Engagement
For specialists who support key project activities such as solution testing, business process optimization, data preparation, change management, role-based training, planner coaching, creating business-focused training and documentation.Support
For professionals responsible for user support once project hypercare has ended. It involves application maintenance, job and performance monitoring, and issue resolution.Advisory
For experts involved in concept design, business case development, maturity assessment, project scoping and planning, supply chain process design, value tracking, simulation and data-driven analysis, and defining strategies for continuous improvement.Basic / Stage 1
Obtained through training and assessment.
Basic
This certification level can be achieved by completing a training program that provides a foundational understanding of Unison Planning functionalities.
| Badge | Responsibilities | Requirements |
| Configuration |
Able to perform basic configuration tasks within OMP, including GUI configuration and setting up basic reports. Understands user access management principles, OMP coding language and data model. |
Completion of the basic training program, providing the foundation to perform basic configuration tasks within OMP. |
| User Engagement | Able to participate in sprint test sessions, answer basic questions, and guide users throughout the testing process. | Completion of the basic training program, providing the foundation to navigate through the application and enabling support for test activities. |
| Support | Able to handle foundational interactions with OMP, including navigating the application, performing initial checks, and logging well-prepared tickets. | Completion of the basic training program, with the ability to navigate dashboards, follow structured procedures, provide reproduction scenarios, validate ticket priority, review past cases, and attach relevant logs or screenshots. |
| Advisory | N/A | N/A |
Stage 1
Designed for individuals building on their foundational understanding of basic functionalities and expanding their knowledge. This stage expands into more advanced topics and deeper functional understanding.
| Badge | Responsibilities | Requirements |
| Configuration | Able to configure more advanced functionalities within OMP. Builds on basic configuration with responsibilities including advanced user management, automatic job scheduling, and data integration. | Completion of the extended training program and complementary assessments, demonstrating understanding of OMP configuration. |
| User Engagement | Able to write test scripts for basic and newly implemented functionalities, answer related questions during test support, and recognize bugs while ensuring sufficient information is provided for root cause analysis. | Completion of the extended training program and complementary assessments, demonstrating understanding of OMP configuration. |
| Support | Able to operate with increasing autonomy, performing structured investigations, recognizing recurring issues, and providing complete, contextual information when handling tickets. Can perform deeper technical checks, compare logs, identify standard vs. unusual errors, and reference previous tickets or patterns in their analysis. | Completion of the extended training program and complementary assessments, demonstrating understanding of OMP configuration. |
| Advisory | Able to understand, present and discuss specific process-related topics, and support preparation activities. Supports data readiness by explaining the data model and performing data checks. | Completion of the training program, combined with basic supply-chain consulting and project experience, and an understanding of the OMP project approach and the Unison Planning™ data model. |
Stage 2 / Stage 3
Achieved through practical experience and successful completion of the Stage 2 or Stage 3 assessment.
Stage 2
Designed for individuals with a minimum of 1.5 years of experience, this level is attained through practical application and validated via assessments.
| Badge | Responsibilities | Requirements |
| Configuration | Able to lead the analysis and configuration of medium-complexity functionalities with limited coaching. Responsibilities include analyzing requirements, translating them into configuration, assessing regression impact, and creating unit test plans and scenarios. | Minimum 1.5 years of OMP configuration experience, and successful completion of the relevant industry assessment. Demonstrated experience executing advanced Unison Planning™ functionalities with limited guidance, independently designing configurations of small to medium complexity, and assessing regression impact. |
| User Engagement | Able to write advanced test scripts on custom features, including complex topics such as integrations and solvers, and answer related questions during test support. May contribute to the creation and delivery of end-user training. May also support the redesign of the customer’s planning cycle. | Minimum 1.5 years of project experience as User Engagement consultant in an OMP project, including test support and test script creation. Successful completion of the Stage 2 UE assessment for the relevant OMP industry solution. |
| Support | Able to independently troubleshoot issues, perform root cause analysis, and understand the technical ecosystem around OMP, including data flows and system interdependencies. | Minimum 1.5 years of experience with OMP. Demonstrated ability to analyze logs and OPAL code, reproduce issues, identify whether the root cause lies within OMP or external systems, install project builds, propose workarounds, and perform configuration changes. |
| Advisory | Able to lead process design for a functional area (for example, demand management), including scope definition and design governance. If relevant, also responsible for scoping and phasing of a functional area, including resource estimation. | Demonstrated ability to map project scope and key customer requirements to the OMP Integrated planning cycle. Strong understanding of key OMP concepts across all functional layers (demand planning, supply planning, and sales and operations planning), with the ability to describe the full planning process at L4 (task) level. Expertise in data sizing and data integration. |
Stage 3
The highest certification level, designed for individuals with at least 3 years of experience working with Unison Planning™.
| Badge | Responsibilities | Requirements |
| Configuration | Acts as configuration lead within a project, contributing to solution design, leading configuration teams, coordinating sprints, reviewing code, and ensuring complete documentation and test planning. | Minimum 3 years of project experience and successful completion of the Stage 3 configuration assessment for the relevant OMP industry solution. Demonstrated deep knowledge of the Unison Planning™ architecture, including the independent design of complex configurations, code review, and release and version management. |
| User Engagement | Responsible for a defined sub-stream (for example, of one functional area), ensuring all required activities are delivered on time, including test support, training development, defect analysis, and planner coaching. | Minimum 3 years of project experience as a User Engagement consultant, including test support, test script creation, training development, and successful completion of the Stage 3 assessment. |
| Support | Takes advanced ownership by performing complex analysis, providing solutions independently, and contributing to continuous improvement and cross-system optimization. | Minimum 3 years of OMP experience. Demonstrated ability to determine root causes across systems, support upgrades and performance improvements, and collaborate with support and architecture teams. |
| Advisory | Able to lead end-to-end process design, including scope definition, timeline management, and alignment of business case and project phasing. | Demonstrated experience in end-to-end design (process, solution, landscape) with Unison Planning™, including understanding the functional and technical impact of design decisions. |
Pins
Pins complement badges by specifying expertise in specialized domains. For each pin, a curriculum of training and complementary assessments is defined.
The following pins are available:
Functional dimension and industry
- Operational planning and scheduling
- Operational planning and scheduling
- Operational planning and scheduling for Life Sciences
- Operational planning and scheduling for Consumer Goods
- Operational planning and scheduling for Chemicals
- Demand management
- Sales and operations planning
Technical domains
- Unison Integrator
How to apply
1. Discover the OMP Certification Program and identify the needs
Consult the program information and the training manager within your organization to determine whether you are eligible to apply. Your training manager can coordinate with the OMP contact to define the most relevant certification path. An overview of the required trainings and assessments will be provided.
2. Define the training path
The OMP training coordinator will propose a training and certification plan that will be agreed with your organization’s training manager.
3. OMP Academy Campus
Upon agreement and once payment information is processed, the OMP training coordinator will set up access to OMP Academy Campus and enroll you to the relevant trainings and assessments.
4. Obtain your certificate
Complete your learning path within one year. Upon completion, you will be awarded the certificate in recognition of your achievement as a certified partner. The certificate will be available via OMP Academy Campus, and a PDF copy will be emailed to you. Certification is valid for three years.
How to renew or upgrade
1. Reminder email
You will automatically receive a reminder email six months before your certification expires, prompting you to either renew it or upgrade to a higher level.
2. Request for renewal or upgrade
To renew your certification for the same role, or upgrade it to the next stage, contact the training manager of your organization to initiate the process. If you have gained additional experience during the certification period, you are encouraged to apply for a higher certification level rather than renewing at the same stage.
3. Define next steps
Your training manager can coordinate with the OMP contact to define the most relevant certification path. The OMP training coordinator will review eligibility criteria and communicate the list of trainings and/or assessments required for the renewal or upgrade of your certificate.
4. OMP Academy Campus
Upon agreement and once payment information is processed, the OMP training coordinator will set up access to OMP Academy Campus and enroll you to the relevant trainings and assessments.
5. Obtain your new certificate.
Complete your learning path within one year. Upon completion, you will be awarded the renewed certificate in recognition of your achievement as a certified partner. The certificate will be available via OMP Academy Campus, and a PDF copy will be emailed to you. Certification is valid for three years.
Knowledge validation by assessments
Assessments are a crucial aspect of the training program, designed to evaluate how well participants apply course material.
Every assessment is structured to ensure that key learning objectives are met, helping participants identify areas of strength and opportunities for further improvement. Each participant must successfully complete an assessment (and corresponding training track) to be awarded certification. Below, you will find an overview of what to expect at each stage.
Basic / Stage 1
Format & duration
Assessments evaluate the theoretical and practical knowledge gained from prerequisite training. Depending on the topic and content, an assessment typically takes approximately half a day and is delivered in a virtual classroom format. Teacher assistance is limited but available, and a dummy environment can be provided if needed.
Upon enrollment, you will receive detailed information for each assessment, such as the passing grade or how to access the assessment.How to prepare
Preparation includes reviewing the training materials/slides from prerequisite trainings. Every participant will be given the opportunity to practice in a training environment before the assessment.
Stage 2 / Stage 3
Format & duration
Assessments evaluate the participants’ acquired practical experience through exercises.
Depending on the topic and content, an assessment typically takes between half a day and a full day and is delivered in a virtual classroom format with teacher interaction. Upon enrollment, you will receive detailed information for each assessment.
How to prepare
Preparation for the Stage 2 and Stage 3 assessments depends on several factors, including the specific assessment a participant wants to complete. The structure, format, and requirements of these assessments can vary significantly.
In addition, the level of preparation required will differ depending on a participant’s prior experience.
Before enrolling in an assessment, information will be provided on what competencies will be evaluated and what the general format of the assessment will look like. This allows participants to better understand what to expect and to prepare in a way that best suits their experience and the specific requirements of the assessment.
Before attempting an assessment, participants are always requested to accept the OMP integrity disclaimer:
During the assessment process, participants must answer questions independently, with no assistance or advice from any person, or by any other means, except through training material or other official OMP documentation. Participants may not make copies of assessment content, nor share information with anyone about the content (e.g., question text or solutions). If a participant does not adhere to these conditions, OMP reserves the right to suspend the participant for six months, or disqualify the participant, from the OMP Certification Program. OMP may also apply any other actions deemed appropriate.
Want more information?
More information about the OMP Certification Program is available from your OMP contact.
If you are an OMP customer representative, this is the OMP Project or Account Manager.
If you are an alliance partner representative, this is the OMP Alliance Manager.
For general questions, contact Academy@omp.com