Bank holidays APAC

Customers based in APAC are served by the Asian help desk. The Asian help desk operates from Monday to Friday from 08h00 CST till 17h00 CST with a contingency service on Chinese-only holidays.

Bank Holiday	2023
New Year's Day	Sun 01-01-23 no service
	Mon 02-01-232 limited service
Spring Festival	Mon 23-01-23 no service
	Tue 24-01-23 no service
	Wed 25-01-23 limited service
	Thu 26-01-23 limited service
	Fri 27-01-23 limited service
Qingming Festival	Wed 05-04-23 limited service
Labor Day	Mon 1-05-23 limited service
	Tue 02-05-23 limited service
	Wed 03-05-23 limited service
Dragon Boat Festival	Tue 22-06-23 limited service
	Wed 23-06-23 limited service
Mid-Autumn Festival	Mon 29-09-23 limited service
National Day	Mon 02-10-23 no service
	Tue 03-10-23 limited service
	Wed 04-10-23 limited service
	Thu 05-10-23 limited service
	Fri 06-10-23 limited service

 

Extra working days 2023
Sat 28-01-23
Sun 29-01-23
Sun 23-04-23
Sat 06-05-23
Sun 25-06-23
Sat 07-10-23
Sun 08-10-23

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only