Bank holidays APAC

Customers based in APAC are served by the Asian help desk. The Asian help desk operates from Monday to Friday from 08h00 CST till 17h00 CST with a contingency service on Chinese-only holidays.

Bank Holiday	2025
New Year's Day	Wed 01-01-25 Limited service
Spring Festival	Tue 28-01-25 No service
	Wed 29-01-25 No service
	Thu 30-01-25 Limited service
	Fri 31-01-25 Limited service
	Mon 03-02-25 Limited service
	Tue 04-02-2025 Limited service
Qingming Festival	Fri 04-04-25 Limited service
Labor Day	Thu 01-05-25 Limited service
	Fri 02-05-25 Limited service
	Mon 05-05-25 Limited service
Dragon Boat Festival	Mon 02-06-25 Limited service
National Day	Wed 01-10-25 No service
	Thu 02-10-25 Limited service
	Fri 03-10-25 Limited service
	Mon 06-10-25 Limited service
	Tue 07-10-25 Limited service
	Wed 08-10-25 Limited service

 

Extra working days 2025
Sun 26-01-25
Sat 11-2-2025
Sun 27-04-25
Sat 10-05-25
Sun 28-09-25
Sat 11-10-25

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only