Bank holidays APAC
Customers based in APAC are served by the Asian help desk. The Asian help desk operates from Monday to Friday from 08h00 CST till 17h00 CST with a contingency service on Chinese-only holidays.| Bank Holiday | 2025 |
|---|---|
| New Year's Day | Wed 01-01-25 Limited service |
| Spring Festival |
Tue 28-01-25 No service |
| Wed 29-01-25 No service |
|
| Thu 30-01-25 Limited service |
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| Fri 31-01-25 Limited service |
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| Mon 03-02-25 Limited service |
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| Tue 04-02-2025 Limited service |
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| Qingming Festival | Fri 04-04-25 Limited service |
| Labor Day | Thu 01-05-25 Limited service |
| Fri 02-05-25 Limited service |
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| Mon 05-05-25 Limited service |
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| Dragon Boat Festival | Mon 02-06-25 Limited service |
| National Day | Wed 01-10-25 No service |
| Thu 02-10-25 Limited service |
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| Fri 03-10-25 Limited service |
|
| Mon 06-10-25 Limited service |
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| Tue 07-10-25 Limited service |
|
| Wed 08-10-25 Limited service |
| Extra working days 2025 |
|---|
| Sun 26-01-25 |
| Sat 11-2-2025 |
| Sun 27-04-25 |
| Sat 10-05-25 |
| Sun 28-09-25 |
| Sat 11-10-25 |
Limited means:
Between 9AM and 5PM, only for critical defects:
- Major errors which concern a critical functionality of the software.
- Errors which prevent the software from operational functioning.
English spoken only