Bank holidays APAC

Customers based in APAC are served by the Asian help desk. The Asian help desk operates from Monday to Friday from 08h00 CST till 17h00 CST with a contingency service on Chinese-only holidays.

Bank Holiday	2022
New Year's Day	Sat 01-01-22 no service
	Mon 03-01-22 limited service
Spring Festival	Mon 31-01-22 no service
	Tue 01-02-22 no service
	Wed 02-02-22 limited service
	Thu 03-02-22 limited service
	Fri 04-02-22 limited service
	Sat 05-02-22 no service
	Sun 06-02-22 no service
Qingming Festival	Sun 03-04-22 no service
	Mon 04-04-22 limited service
	Tue 05-04-22 limited service
Labor Day	Sat 30-04-22 no service
	Sun 01-05-22 no service
	Mon 02-05-22 limited service
	Tue 03-05-22 limited service
	Wed 04-05-22 limited service
Dragon Boat Festival	Mon 03-06-22 limited service
Mid-Autumn Day	Mon 12-09-22 limited service
National Day	Sat 01-10-22 no service
	Sun 02-10-22 no service
	Mon 03-10-22 no service
	Tue 04-10-22 limited service
	Wed 05-10-22 limited service
	Thu 06-10-22 limited service
	Fri 07-10-22 limited service

 

Extra working days 2022
Sat 29-01-22
Sun 30-01-22
Sat 02-04-22
Sun 24-04-22
Sat 07-05-22
Sat 08-10-22
Sun 09-10-22

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only