Bank holidays EMEA

Customers based in EMEA are served by the Belgian help desk. The Belgian help desk operates from Monday to Friday from 08h00 CET till 17h00 CET with a contingency service on Belgian-only holidays.

Bank Holiday	2022
Christmas	Sun 25-12-22 no service

 

Bank Holiday	2023
New Year's Day	Sun 01-01-23 no service
Easter Monday	Mon 10-04-23 no service
Labor Day	Mon 01-05-23 limited service
Ascension	Thu 18-05-23 limited service
Pentecost Monday	Mon 29-05-23 limited service
National Holiday	Fri 21-07-23 limited service
Assumption of Mary	Tue 15-08-23 limited service
All Saints' Day	Wed 01-11-23 limited service
Armistice Day	Sat 11-11-23 no service
Christmas	Mon 25-12-23 no service

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only