Bank holidays EMEA
Customers based in EMEA are served by the Belgian help desk. The Belgian help desk operates from Monday to Friday from 08h00 CET till 17h00 CET with a contingency service on Belgian-only holidays.| Bank holiday | 2025 |
|---|---|
| Christmas | Thu 25-12-25 No service |
| Bank holiday | 2026 |
|---|---|
| New Year's Day | Thu 01-01-26 No service |
| Easter Monday | Mon 06-04-26 No service |
| Labor Day | Fri 01-05-26 Limited service |
| Ascension | Thu 14-05-26 Limited service |
| Pentecost Monday | Mon 25-05-26 Limited service |
| National Holiday | Tue 21-07-26 Limited service |
| Assumption of Mary | Sat 15-08-26 No service |
| All Saints' Day |
Sun 01-11-26 No service |
| Armistice |
Wed 11-11-26 Limited service |
| Christmas | Fri 25-12-26 No service |
Limited means:
Between 9AM and 5PM, only for critical defects:
- Major errors which concern a critical functionality of the software.
- Errors which prevent the software from operational functioning.
English spoken only