Bank holidays EMEA
Customers based in EMEA are served by the Belgian help desk. The Belgian help desk operates from Monday to Friday from 08h00 CET till 17h00 CET with a contingency service on Belgian-only holidays.| Bank Holiday | 2025 |
|---|---|
| New Year's Day | Wed 01-01-25 No service |
| Easter Monday | Mon 21-04-25 No service |
| Labor Day | Thu 01-05-25 Limited service |
| Ascension | Thu 29-05-25 Limited service |
| Pentecost Monday | Mon 9-06-25 Limited service |
| National Holiday | Mon 21-07-25 Limited service |
| Assumption of Mary | Fri 15-08-25 Limited service |
| All Saints' Day |
Sat 01-11-25 No service |
| Armistice Day |
Tue 11-11-25 Limited service |
| Christmas | Thu 25-12-25 No service |
Limited means:
Between 9AM and 5PM, only for critical defects:
- Major errors which concern a critical functionality of the software.
- Errors which prevent the software from operational functioning.
English spoken only