Bank holidays EMEA

Customers based in EMEA are served by the Belgian help desk. The Belgian help desk operates from Monday to Friday from 08h00 CET till 17h00 CET with a contingency service on Belgian-only holidays.

Bank Holiday	2025
New Year's Day	Wed 01-01-25 No service
Easter Monday	Mon 21-04-25 No service
Labor Day	Thu 01-05-25 Limited service
Ascension	Thu 29-05-25 Limited service
Pentecost Monday	Mon 9-06-25 Limited service
National Holiday	Mon 21-07-25 Limited service
Assumption of Mary	Fri 15-08-25 Limited service
All Saints' Day	Sat 01-11-25 No service
Armistice Day	Tue 11-11-25 Limited service
Christmas	Thu 25-12-25 No service

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only