Bank holidays EMEA

Customers based in EMEA are served by the Belgian help desk. The Belgian help desk operates from Monday to Friday from 08h00 CET till 17h00 CET with a contingency service on Belgian-only holidays.

Bank Holiday	2022
New Year's Day	Sat 01-01-22 no service
Easter Monday	Mon 18-04-22 no service
Labor Day	Sun 01-05-22 no service
Ascension	Thu 26-05-22 limited service
Pentecost Monday	Mon 06-06-22 limited service
National Holiday	Thu 21-07-22 limited service
Assumption of Mary	Mon 15-08-22 no service
All Saints' Day	Tue 01-11-22 limited service
Armistice Day	Fri 11-11-22 limited service
Christmas	Sun 25-12-22 no service

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only