General information
Why?
At OMP, quality is the key driver of our success. The OMP Certification Program provides a structured approach to Unison Planning™ training, with clearly defined curriculums aligned to specific areas of expertise. By completing the defined trainings, developing and applying Unison Planning™ skills, and passing the required assessments, participants receive an OMP certificate confirming their readiness to take on an active role within a Customer Center of Excellence (CoE) or contribute to Unison Planning™ projects as an OMP alliance consultant. The program is designed around three core aspects: scalability, quality assurance, and ownership. This ensures that our high standards are maintained across all customer projects.
Representatives of the Alliance Partners and Customer CoEs are eligible to apply for these certificates.
Who?
Certification types
The OMP Certification Program offers four certification paths.
Configuration
For experts participating in Unison Planning configurations, such as product owners in continuous improvement, implementation architects, and consultants responsible for solution design, validation, and configuration.
User Engagement
For specialists who support key project activities such as solution testing, business process optimization, data preparation, change management, role-based training, planner coaching, and creating business-focused training and documentation.
Support
For professionals responsible for user support once project hypercare has ended. It involves application maintenance, job and performance monitoring, issue resolution, and delivery of product enhancements.
Advisory
For experts involved in concept design, business case development, maturity assessment, project scoping and planning, supply chain process design, value tracking, simulation and data-driven analysis, and defining strategies for continuous improvement.
Basic / Stage 1
Obtained through training and assessment.
Basic
This certification level can be achieved by completing a training program that provides a foundational understanding of Unison Planning functionalities.
| Badge | Responsibilities | Requirements |
| Configuration |
Able to perform basic configuration tasks within OMP, including GUI configuration and setting up basic reports. Understands user access management principles, OMP coding language and data model. |
Completion of the basic training program, providing the foundation to perform basic configuration tasks within OMP. |
| User Engagement | Able to participate in sprint test sessions, answer basic questions, and guide users throughout the testing process. | Completion of the basic training program, providing the foundation to navigate through the application and enabling support for test activities. |
| Support | Able to handle foundational interactions with OMP, including navigating the application, performing initial checks, and logging well-prepared tickets. | Completion of the basic training program, with the ability to navigate dashboards, follow structured procedures, provide reproduction scenarios, validate ticket priority, review past cases, and attach relevant logs or screenshots. |
| Advisory | N/A | N/A |
Stage 1
Designed for individuals building on their foundational understanding of basic functionalities and expanding their knowledge. This stage expands into more advanced topics and deeper functional understanding.
| Badge | Responsibilities | Requirements |
| Configuration | Able to configure more advanced functionalities within OMP. Builds on basic configuration with responsibilities including advanced user management, automatic job scheduling, and data integration. | Completion of the extended training program and complementary assessments, demonstrating understanding of OMP configuration. |
| User Engagement | Able to write test scripts for basic and newly implemented functionalities, answer related questions during test support, and recognize bugs while ensuring sufficient information is provided for root cause analysis. | Completion of the extended training program and complementary assessments, demonstrating understanding of OMP configuration. |
| Support | Able to operate with increasing autonomy, performing structured investigations, recognizing recurring issues, and providing complete, contextual information when handling tickets. Can perform deeper technical checks, compare logs, identify standard vs. unusual errors, and reference previous tickets or patterns in their analysis. | Completion of the extended training program and complementary assessments, demonstrating understanding of OMP configuration. |
| Advisory | Able to understand, present and discuss specific process-related topics, and support preparation activities. Supports data readiness by explaining the data model and performing data checks. | Completion of the training program, combined with basic supply-chain consulting and project experience, and an understanding of the OMP project approach and the Unison Planning™ data model. |
Stage 2 / Stage 3
Achieved through practical experience and successful completion of the Stage 2 or Stage 3 assessment.
Stage 2
Designed for individuals with a minimum of 1.5 years of experience, this level is attained through practical application and validated via assessments.
| Badge | Responsibilities | Requirements |
| Configuration | Able to lead the analysis and configuration of medium-complexity functionalities with limited coaching. Responsibilities include analyzing requirements, translating them into configuration, assessing regression impact, and creating unit test plans and scenarios. | Minimum 1.5 years of OMP configuration experience, and successful completion of the relevant industry assessment. Demonstrated experience executing advanced Unison Planning™ functionalities with limited guidance, independently designing configurations of small to medium complexity, and assessing regression impact. |
| User Engagement | Able to write advanced test scripts on custom features, including complex topics such as integrations and solvers, and answer related questions during test support. May contribute to the creation and delivery of end-user training. May also support the redesign of the customer’s planning cycle. | Minimum 1.5 years of project experience as User Engagement consultant in an OMP project, including test support and test script creation. Successful completion of the Stage 2 UE assessment for the relevant OMP industry solution. |
| Support | Able to independently troubleshoot issues, perform root cause analysis, and understand the technical ecosystem around OMP, including data flows and system interdependencies. | Minimum 1.5 years of experience with OMP. Demonstrated ability to analyze logs and OPAL code, reproduce issues, identify whether the root cause lies within OMP or external systems, install project builds, propose workarounds, and perform configuration changes. |
| Advisory | Able to lead process design for a functional area (for example, demand management), including scope definition and design governance. If relevant, also responsible for scoping and phasing of a functional area, including resource estimation. | Demonstrated ability to map project scope and key customer requirements to the OMP Integrated planning cycle. Strong understanding of key OMP concepts across all functional layers (demand planning, supply planning, and sales and operations planning), with the ability to describe the full planning process at L4 (task) level. Expertise in data sizing and data integration. |
Stage 3
The highest certification level, designed for individuals with at least 3 years of experience working with Unison Planning™.
| Badge | Responsibilities | Requirements |
| Configuration | Acts as configuration lead within a project, contributing to solution design, leading configuration teams, coordinating sprints, reviewing code, and ensuring complete documentation and test planning. | Minimum 3 years of project experience and successful completion of the Stage 3 configuration assessment for the relevant OMP industry solution. Demonstrated deep knowledge of the Unison Planning™ architecture, including the independent design of complex configurations, code review, and release and version management. |
| User Engagement | Responsible for a defined sub-stream (for example, of one functional area), ensuring all required activities are delivered on time, including test support, training development, defect analysis, and planner coaching. | Minimum 3 years of project experience as a User Engagement consultant, including test support, test script creation, training development, and successful completion of the Stage 3 assessment. |
| Support | Takes advanced ownership by performing complex analysis, providing solutions independently, and contributing to continuous improvement and cross-system optimization. | Minimum 3 years of OMP experience. Demonstrated ability to determine root causes across systems, support upgrades and performance improvements, and collaborate with support and architecture teams. |
| Advisory | Able to lead end-to-end process design, including scope definition, timeline management, and alignment of business case and project phasing. | Demonstrated experience in end-to-end design (process, solution, landscape) with Unison Planning™, including understanding the functional and technical impact of design decisions. |
Pins
Pins complement badges by specifying expertise in specialized domains. For each pin, a curriculum of training and complementary assessments is defined.
The following pins are available:
Functional dimension
- Operational planning and scheduling
- Demand management
- Sales and operations planning
Industry
- Unison Planning for Life Sciences
- Unison Planning for Consumer Goods
- Unison Planning for Chemicals
- Unison Planning for Metals
- Unison Planning for Paper & Film
- Unison Planning for Packaging
Technical domains
- Unison Integrator
How to apply
1. Discover the OMP Certification Program and identify the needs
Consult the program information and the training manager within your organization to determine whether you are eligible to apply. Your training manager can coordinate with the OMP contact to define the most relevant certification path. An overview of the required trainings and assessments will be provided.
2. Define the training path
The OMP training coordinator will propose a training and certification plan that will be agreed with your organization’s training manager.
3. OMP Academy Campus
Upon agreement and once payment information is processed, the OMP training coordinator will set up access to OMP Academy Campus and enroll you to the relevant trainings and assessments.
4. Obtain your certificate
Complete your learning path within one year. Upon completion, you will be awarded the certificate in recognition of your achievement as a certified partner. The certificate will be available via OMP Academy Campus, and a PDF copy will be emailed to you. Certification is valid for three years.
1. Discover the OMP Certification Program
Consult the program information and your internal training manager to determine whether you can apply for the OMP Certification Program.
2. Identify the needs and training path
Your training manager can coordinate with the OMP contact to discuss your responsibilities and training needs, helping identify the most suitable certification for your role. A simulation of the required training, specific certificates, and participant numbers may be provided.
3. Eligibility review
Carefully review the eligibility criteria to ensure you meet all requirements. This includes evaluating your training, project experience, and any specific prerequisites outlined for the certification program.
4. OMP Academy Campus
The OMP training coordinator will set up access to OMP Academy Campus once payment information has been processed.
5. Obtain your certificate
Complete your learning path within one year. Upon completion, you will be awarded the certificate in recognition of your achievement as a certified partner. The certificate can be accessed via OMP Academy Campus, and a PDF copy will be emailed to you. Certification is valid for three years.
How to renew or upgrade
1. Reminder email
You will automatically receive a reminder email six months before your certification expires, prompting you to either renew it or upgrade to a higher level.
2. Request for renewal or upgrade
To renew your certification for the same role, or upgrade it to the next stage, contact the training manager of your organization to initiate the process. If you have gained additional experience during the certification period, you are encouraged to apply for a higher certification level rather than renewing at the same stage.
3. Define next steps
Your training manager can coordinate with the OMP contact to define the most relevant certification path. The OMP training coordinator will review eligibility criteria and communicate the list of trainings and/or assessments required for the renewal or upgrade of your certificate.
4. OMP Academy Campus
Upon agreement and once payment information is processed, the OMP training coordinator will set up access to OMP Academy Campus and enroll you to the relevant trainings and assessments.
5. Obtain your new certificate.
Complete your learning path within one year. Upon completion, you will be awarded the renewed certificate in recognition of your achievement as a certified partner. The certificate will be available via OMP Academy Campus, and a PDF copy will be emailed to you. Certification is valid for three years.
1. Reminder email
You will automatically receive a reminder email six months before your certification expires, prompting you to either renew it or upgrade to a higher level.
2. Request for renewal or upgrade
If you wish to renew your certification for the same role, or upgrade it to the next stage, contact your internal training manager to initiate the process. Consider checking the application criteria for a higher stage if you have been continuously working with OMP during your certification validity.
3. Identify the needs and training path
Your training manager can coordinate with the OMP contact to discuss your responsibilities and training needs, helping identify the most suitable certification for your role. A simulation of the required training, specific certificates, and participant numbers may be provided.
4. Eligibility review
Carefully review the eligibility criteria to confirm that you meet all requirements. This includes assessing your training, project experience, and any program-specific prerequisites outlined for the certification program.
5. OMP Academy Campus enrollment
The OMP training coordinator will set up access to OMP Academy Campus once payment information has been processed.
6. Receive your certification
Complete your learning path within one year. Upon completion, you will be awarded the renewed certificate in recognition of your achievement as a certified partner. The certificate can be accessed via OMP Academy Campus, and a PDF copy will be emailed to you. Certification is valid for three years.
Want more information?
More information about the OMP Certification Program is available from your OMP contact.
If you are an OMP customer representative, this is the OMP Project or Account Manager.
If you are an alliance partner representative, this is the OMP Alliance Manager.
For general questions, contact Academy@omp.com