The agentic AI breakthrough: transforming supply chain decision-making with UnisonIQ
AI in action: innovations, case studies, and analyst insights
Make AI work for you | UnisonIQ | Customer success stories | Fusion teams for the agentic age | Gartner insights | Next steps
The agentic age is here: let's make AI work for you
Global supply chains are at a turning point. Geopolitical shifts, sustainability demands, and growing complexity are pushing traditional planning to its limits. The future belongs to faster, smarter decisions powered by human-AI synergy.
The shift to the agentic age is real and happening now. Decision-centric planning is transforming supply chains, moving from reactive responses to continuous, autonomous decision-making. This means embedding intelligence into every step so leaders can adapt quickly, act with confidence, and keep business value at the heart of every decision.
Analysts agree. Gartner predicts that by 2030, 50% of cross-functional supply chain management (SCM) solutions will use intelligent agents to autonomously execute decisions in the ecosystem.
UnisonIQ: the AI orchestration framework
The agentic age demands a bold leap. UnisonIQ makes that leap possible by turning AI potential into real results for supply chains.
We built UnisonIQ as an AI orchestrator that unites AI agents, assistants, and engines into one powerful framework. Embedded within the Unison Planning™ platform, UnisonIQ moves beyond reactive responses to enable truly proactive, autonomous decision-making.
Backed by 40 years of industry expertise, OMP combines advanced AI-powered scenario modeling with proven supply chain know-how. This gives companies a road map from AI-assisted operations to agentic teamwork and ultimately to fully autonomous planning.
3 pillars of always-on decision intelligence
- Always-on agents: Decision-centric, event-driven agents that run continuously, sensing change and turning critical decisions into action. Key personas include the supply planning, modeling, demand planning, and data management agents.
- Unison Companion: A generative AI assistant and orchestrator that uses natural language to accelerate onboarding, improve adoption, and provide role-based support.
- AI engines: A powerful mix of machine learning, optimization, and explainable AI (XAI) to ensure every decision is transparent, trusted, and sustainable.
"Explainability and productivity go hand in hand. Agentic AI helps planners automate, while understanding decisions and responding immediately, making AI truly value-driven”.
– Philip Vervloesem, Chief Commercial & Markets Officer at OMP
Turning AI and agility into real results
“Nestlé is aligning its supply network across strategic, tactical, and operational levels, using OMP’s Unison Planning platform to drive real-time, AI-powered decisions and end-to-end visibility.”
— Shannon Novack, Supply Chain Excellence Expert at Nestlé
Scenario-based decision-making
"By shifting from process-centric to decision-centric planning, we now run hundreds of scenarios weekly with Unison Planning, improving decisions and performance."
— David Kochanek, Supply Chain Solution Manager at Evonik Oxeno
Boosting agility and sustainability
"OMP provides real-time simulation, scenario planning, and AI-powered demand forecasting tools that improve planning accuracy and eliminate waste. These capabilities are essential to building a supply chain that’s both agile and sustainable."
— Erk Ulugun, Group Head Planning & Logistics at Diageo
From reactive to proactive planning
"With Unison Planning, AI is redefining the planner’s role from tactical execution to strategic orchestration. Planners are using AI-driven insights to optimize cash flow, enhance efficiency, and create real business value.”
— Joe Bitterman, VP of Supply Chain at Johnson & Johnson Innovative Medicine
Empowering fusion teams for the agentic age
Digital transformation works best when people, processes, and systems come together. Research by Zero100 shows that fusion teams — cross-functional groups combining supply chain, IT, and data science expertise — consistently outperform traditional structures.
Unison Planning™ supports these teams with explainable AI, scenario modeling, and generative tools, freeing planners from manual tasks and helping them focus on shaping strategic decisions that deliver real business outcomes.
The rise of agentic AI: key insights from Zero100 Live London 2025
Discover how fusion teams, human-in-the-loop AI, and decision-centric planning are transforming supply chains, featuring insights from OMP customer Mars.
Listen to the podcast
Ride the digital wave or wipe out - Lessons from the Zero100 Forum 2025
Discover Zero100’s insights on why fusion teams that blend business expertise, data skills, and tech know-how are shaping the future of supply chains.
Read the blog post
From data-crunchers to decision-makers
Demand planners are moving from reactive forecasting to shaping decisions with autonomous forecasting, cross-functional collaboration, and a broader business focus.
Read the blog postGartner insights: validate your strategy
The Gartner® Hype Cycle™ for Supply Chain Planning Technologies, 2025, highlights key innovations such as agentic AI, composable planning, and decision intelligence — offering a clear roadmap for the future of supply chain planning.
For the tenth year running, OMP is named a Leader in the Gartner® Magic Quadrant™ for Supply Chain Planning Solutions, ranked highest for ability to execute. This recognition reflects our unmatched blend of AI-powered scenario modeling and four decades of industry expertise.
Navigate the digital wave: next steps
The digital wave is here, and keeping up is no longer optional. Success depends on how you apply AI and who you choose to partner with along the way.
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