Training
OMP Project Approach – User Engagement deep dive – Business Process Refinement
Business Process Refinement ties together process, tool, and organization in enough detail that planners and end users get clear guidance on who does what, when, and in which tool. This training explains what BPR is and where it fits in the project lifecycle, walks through the step-by-step approach and supporting templates, and puts it into practice with an anonymized customer example and a hands-on exercise.
Target audience:
Alliances and customers that will be taking part in the User Engagement Certificate curriculum.
Format
Interactive e-learning.
After this training you will:
- become familiar with the service “Business Process Refinement”.
- become acquainted with the tasks and responsibilities of each party involved.
- have experienced first hand through a real customer case, what BPR entails.
Related courses:
- OMP Project Approach – User Engagement
- OMP Project Approach – User Engagement deep dive – user story book
- OMP Project approach – User Engagement deep dive – test support
- OMP Project Approach – User Engagement deep dive – customized trainings
- OMP Project Approach – User Engagement deep dive – business process refinement
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